Frequently Asked Questions
General & Appointment Questions
You can book online via our website or call our friendly reception team.
Our clinic hours are listed on the Contact page. We aim to offer flexible times to suit your schedule.
Yes — we welcome new patients of all ages and offer comprehensive dental care for the whole family.
Costs, Insurance & Payments
Fees vary depending on the treatment. We provide clear fee estimates before any treatment begins.
Yes — we accept all major health funds and offer on-the-spot claiming via HICAPS where available.
Guildford Dental Centre are preferred providers for HBF Members PLUS, HCF, CBHS, HIF, NIB (and all it’s partners) and Westfund. This means that by coming to our dental centre, you will receive the maximum rebate possible from your health fund.
We are actively looking to add additional participating health funds to allow our patients to be able to claim their maximum benefits.
We understand dental care can sometimes be a financial stretch — ask us about payment plan options available to help manage your treatment costs.
Preventive Dental Care
We recommend routine dental check-ups and professional cleans at least every 6 to 12 months to maintain oral health and catch issues early.
During a check-up, we assess your teeth, gums, bite, and overall oral health. X-rays may be taken if needed, followed by a professional clean and personalised advice.
Specific Treatments & Solutions
We provide a range of solutions, including bridges, dentures, and dental implants tailored to your needs and budget.
Most people with sufficient jaw bone and good oral health can be candidates, but suitability is assessed during consultation.
We offer modern orthodontic solutions, including clear aligners like ClearCorrect, to discreetly straighten teeth without traditional braces.
We provide teeth whitening, veneers, crowns, and smile makeovers to enhance your smile appearance.
Emergency & Urgent Dental Care
Contact us immediately if you are experiencing pain, trauma, swelling, or broken/chipped dental work. We prioritise emergency care and guide you on what to do before your appointment.
Children & Family Dentistry
Yes — we offer gentle, friendly dental care for children, including check-ups, fluoride treatments and advice on healthy habits.
Comfort, Safety & Technology
We follow strict sterilisation and infection prevention protocols to ensure patient safety and comfort.
Yes — our practice uses up-to-date diagnostic tools and techniques to improve treatment accuracy and patient outcomes.
Oral Health Questions
Brush twice a day with fluoride toothpaste, floss daily, and maintain regular dental visits. We can also tailor specific hygiene advice to your needs.
Bleeding gums can be a sign of plaque build-up or gum disease. We recommend an assessment so we can diagnose and advise on the best care.
Fees, Rebates & Affordability
Rebates depend on your level of coverage. We can help you check your fund details and claim at the time of service where possible.
Yes — transparent pricing and written treatment plans are provided so you know what to expect before care begins.
